• Is the module correctly seated?
• Is the module or the socket of computer dirty?
• Does the module and/or the socket have any obstruction?
• Is the module seated in the correct position? Some computers need to be reset after you change memory module. Pleae refer to the direction of the computer.

*Mis-installation of memory module may cause problems in your computer and a part of the computer may be damaged in the worst case.

We will repair or replace product according to warranty conditions, although you may request repairs on a chargeable basis in the following cases even during the guarantee period.

• Damage caused by improper use as stated in warranty
• Module repaired and/or remodeled by someone other than Century Technical Section.

• Product
• RMA request form (Download)
  

*RMA request form is extremely important to help us find the cause of the trouble. It may take longer to repair it if the form is not filled out correctly.

• The return shipment should be packed in anti-static bags and boxed properly to avoid damage in transit. Also please keep a copy of your invoice and B/L.
• The return shipment will be sent to HOSEY at your expense.
• After the repair(or replacement), it will be sent back to you at HOSEY expense.

We may need about 14days after we receive it. We will contact you if it takes longer.